About
A laundry that will tell you the price
Prezr Private Limited runs one workshop on Cotton Hill Road and one collection round across Thiruvananthapuram. That is the whole business, and everything we promise is shaped by it.
Why we publish everything
Ask most laundries in this city what a comforter costs and you will be told it depends, or asked to pick a branch and download a file, or told someone will confirm on collection. By then your clothes are already loaded.
We publish all 317 of our rates on this site, in one place, without a form in front of them. If a garment needs work we could not see at pickup we tell you the new price and wait for you to agree. That is the whole policy.
Why we publish the delivery day too
Prezr runs a single collection and return round between 7am and 9am, six days a week. Standard turnaround is three days: what leaves your door on Monday morning comes back on Wednesday morning. We could say 48 hours like everyone else and quietly miss it. We would rather publish the day we actually hit, and sell the faster one as what it is, an express service you pay for.
Who does the work
Prezr was started to bring some actual method to garment care in Trivandrum. Our founder holds a postgraduate degree in Applied Chemistry and an Executive MBA from IIM Kozhikode, which mostly shows up in unglamorous places: which solvent goes with which fibre, what temperature a wash actually needs, and why fabric softener ruins sportswear.
The workshop team is largely women from the city, and includes two differently abled colleagues whose work is among the best on the floor. We would rather say that plainly here than turn it into a campaign.
What we do not do
Saree darning and dyeing are done through a specialist partner rather than on our own floor, and only in quantity, so we cannot take a single piece. Everything else we sell we do ourselves, including saree, lehenga and sherwani dry cleaning, which is done one garment at a time and finished by hand. If we cannot clean something safely we say so before we take it, which is the other half of the same promise.
4.6
79 Google ratings
What people say
4.6 from 79 people in this city
The good ones and the bad ones are both on our Google listing, in the customer's own words, and we cannot edit either. Read them there rather than reading the three we would have chosen for you, and read our replies while you are there. Where something has genuinely gone wrong at our end we say so and set out what we did about it. We also get the occasional review from somebody we have never served, and we answer those too, with the facts we hold. Judge us on the review and the reply together.
If an order of yours has come back wrong, tell us on WhatsApp and say so. What we cover, and how a claim works, is on the refund policy.
Try one load
Message us tonight, hand over a bag tomorrow at seven, and judge us on what comes back on Wednesday.